Privacy Policy

Gimbal Media (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.gimbalmedia.co.za and use our services, including social media management, graphic design, animation, and visual effects (VFX) (collectively, the “Services”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

  • Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the site or our services.
  • Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site.
  • Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the site. We store only very limited, if any, financial information that we collect. Otherwise, our payment processor, [Insert Payment Processor Name], stores all financial information, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
  • Data From Social Networks: User information from social networking sites, such as [Insert Social Media Platforms], including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks.

2. Use of Your Information

We use the information we collect about you or that you provide to us, including any personal information:

  • To provide and manage the Services you request.
  • To process your transactions.
  • To personalize your experience and provide content and offerings tailored to your interests.
  • To improve our website and services.
  • To communicate with you, including sending you updates, promotional materials, and other information.
  • To protect against fraudulent, unauthorized, or illegal activity.
  • To comply with legal obligations and resolve disputes.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Marketing Communications: With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You may request access to the personal information we hold about you.
  • Correction: You may request that we correct any inaccuracies in your personal information.
  • Deletion: You may request that we delete your personal information.
  • Objection: You may object to our processing of your personal information.
  • Restriction: You may request that we restrict the processing of your personal information.
  • Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at [insert contact email].

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the “Effective Date” of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.